There was $4000 cash and several diamonds in the suitcase and I need to file an insurance claim for the loss as your employee threw them in the dumpster, Good day! I love Life Storage. Ever since the new manager, Sam, took over this has been a problem. I would like clarification of what is listed on my contract and an apology. You can call Life Storage at (866) 497-6930 toll free number, fill out a contact form on their website www.lifestorage.com, or write a letter to Life Storage, Inc, 6467 Main St, Buffalo, New York, 95661, United States. Do you have something to say about Life Storage? Review #2287289 is a subjective opinion of poster. The 55-quart tote is ideal for storing items such as blankets to winter clothes. Damn near every month I go to pay my rent, I show up only to find the office closed with the sign saying they will be back at whatever time. I then called 4 days prior to move out to confirm the van and was told it was reserved and ready for full day as long as I came after 10am due to cleaning. After spending all day unloading our 20’ moving van Ken checked up on us....complete with bottles of water to keep us hydrated. Fans of RGB lighting who want it on all their devices 2. You can’t add an anonymous review.Here is some more info that others will see: 1. Fans of the Republic of Gamersbrand 3. I get my car Inspected here every year. I had an excellent experience with Phenque at Life Storage on Hwy 85 she was very pleasant and helpful she was very educated on the information that was provided to me I made reservations online and she was still helpful to me. He threw away my belongings when they had accidentally been left behind without even checking the cameras to see who had left them in the elevator. A few days after our move in, one of our compartments was open. Made a storage space reservation at Life Storage? Glassdoor has 183 Life Storage reviews submitted anonymously by Life Storage employees. I had to go home and get my own lock. Recall that the whole point of a movie review is … Tim was super to work with and went out of his way to make us feel at home and was there to walk us through the entire process. Keep up the great work and customer service was awesome. Due to oil leak of van i rented, it was towed my items were left on side of street. Very happy with my decision to choose Life Storage on Greenfield Rd. We worked all through the night and next day trying to compact and organize our unit so all of our belongings fit. The price level of this organization is high according to consumer reviews. Excellent customer service and overall experience! When she was finally able to help me, she was very pleasant but she could not honor the rate I had signed up for online before coming in. Life Storage Products and Services Reviews. User's recommendation: I do not recommend them burying your stuff in the desert like Walter white would be safer. Do you agree with Life Storage’s star rating? I called a different Life Storage here in Florissant, Mo and talked to Megan. Due to the virus is there anyway I can get a discount? 192 Life Storage reviews. They are always prompt and friendly. Public Storage review from San Pablo, California with 50 Comments: I've been with Public Storage for almost 3 years now. also people should be allowed to read their contracts before signing. Life Storage was founded in 1982, and we've grown to more than 850 locations nationwide. Kudos to her. Review #2267581 is a subjective opinion of poster. You’re often assessing someone’s execution of their vision or product of their hard work, especially when it comes to art or food. The I rented a storage space for a month sent movers for items ..the clerk call and asked if i send someone to empty storage as my mattress was left by the side of the office..so he was aware space was empty ..he waited until after due date next month to tell me movers left lock on container..that's down right manipulation to earn money ..i would not recommend this storage to anyone, No collection fee..because i got letter from collection Agency. We felt that our possessions were very safe there. Sherri is fantastic. Due to how unprofessional, and verbally abusive the associates are I will be submitting my notice to vacate today. Leslie N.St. She said she would have to charge me the higher rate and then get her manager to approve the lower rate. Like all times of the day this happens! Charles. What a great experience. When I arrived at the office on Saturday I had to wait almost 15 minutes before your agent could assist even me. They didn't have my size for the storage area and she recommend me to Kathy the Assistant store manager who did a wonderful job. The price level of this organization is high according to consumer reviews. Life Storage was first mentioned on PissedConsumer on Jun 10, 2018 and since then this brand received 197 reviews. Today I went to pay... if business hours are posted then abide by them. I need to speak to a supervisor without having to talk to the store attendant or manager first that is who my complaint is about please. (LifeStorage Employee) has agreed to an illegal issuing of a storage unit eviction against me due to my complaining of sexual harassment performed by Life Storage employee, (LifeStorage Employee)of the 601 West Harrison location in Chicago, IL. Hello, although the 1 month storage was fine, I was disappointed in the rental of the moving van vehicle that I reserved 1 month prior to storage move out on the phone with the owner. The Last Holiday Movie Review and the Lesson of Living Life Too Cautiously; Titanic Movie Review; Quick & Reliable Writing Help. Great customer service! Looking at the... Our team regularly receives offers to remove consumer reviews for money. Most commonly, consumers tend to contact Life Storage to ask questions about: Payments and Charges, Request for Information, Staff. User's recommendation: great customer service. Reviewers write the most about Life Storage Storage Unit and give it 1.8 stars out of 5. Check our FAQ. The company's filing status is listed as Active and its File Number is 650724. She was busy assisting another customer which I completely understand but you should have more than one person working at a time to handle those spikes of activity. So who is responsible for for a defective unit ???? When we recently moved and needed to upgrade our unite the professionalism and caring customer service really came through. Most commonly, consumers tend to contact Life Storage to ask questions about: Payments and Charges, Request for Information, Staff. Recent recommendations regarding this business are as follows: "Do not rent units here, unless you want your items ruined! While they say all dimensions are approximate, a 28% shortfall is not acceptable. Private messages do not impact your company rating. Rented a climate control unit at 6005 N Wickham Rd, Melbourne, FL . We had our stuff thrown out in the rain (myself,wife and 2 kids). This package includes 12 55-quart boxes. A SATISFIED CUSTOMER!" With excellent security measures and an A+ BBB rating, our company has been providing storage solutions for over 30 years at over 800 storage facilities nationwide. Here is the reason why. I would never use this Avon location again for move and I do think they need to provide better customer service and better communication to customers who confirm and do the right thing. We couldn't do that without providing top-notch customer service. Sufficient time to move 5 days is rediculous. The Tab S6 Lite starts at $350 with 64GB of storage or $430 for 128GB. BBB accredited since 11/6/2013. A free inside look at company reviews and salaries posted anonymously by employees. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Although I do like working for life storage they are focused on budget and if you do not meet the budget your bonus is severely impacted, also sometimes management is not as helpful as they should be. I stopped at the location to make a quick payment but the office was closed. Review posted on. THE OFFICE STAFF IS RUDE AND THEY HAVE NO IDEA WHEN IT IS GETTING FIXED! THEY HAVE MADE NO ATTEMPTS TO HELP WHATSOEVER! Overall Rating: 4.3 / 5 (Excellent) Life Storage offers excellent facility features and benefits, especially regarding security and additional moving services. I have had possessions stored at the Storage For Your Life facility in Parksville, BC for quite awhile and over that time the rent for the storage has constantly gone up and up. ", "Don't rent at merritt island life storage", "Stay away!". Finally, I didn't ask her for a lock but she charged me for one anyway and when I tried to use the lock on my unit it would not fit into the slot. I very much enjoyed my experience with her and Life Storage. Review #2211413 is a subjective opinion of poster. "Life Storage" means Life Storage, Inc., d/b/a Life Storage Self Storage. I had explored several other storage facilities/companies, and the Life Storage Cox Road location was by far the best: clean, well-lit and great customer service. Services. All reviews are public, so anyone can see what you write. Continue reading. 12 reviews of Life Storage "Customer service is above and beyond, storage unit prices are reasonable and the starter kit is a pretty good deal giving you a variety of box sizes along with duct tape. BEWARE! LifeStorage is a company that specializes in making the simplest things super difficult, for no apparent reason. The other girl that works there, seems not to really care about her job. Review #2338035 is a subjective opinion of poster. "The facility in Buffalo on Kenmore Avenue was always clean and well kept. Great - let's find it for you! Refer to this guide for tips on writing a comprehensive and useful review. See BBB rating, reviews, complaints, request a quote & more. As you write your self-review, make sure you follow the company-wide outline to save yourself time, edits, and hassle. Blog article. So I was trying to make an online payment with my phone while I was in the parking lot. The original manager never stated to me about bringing back a gas receipt or noted it during obtaining van. Overall Life Storage is a great company. LOOK NO FURTHER! Review #2274185 is a subjective opinion of poster. Oh... it was all good. We'll see. Very satisfied with Life Storage and Christi Mann. I originally had a problem, however the service given to correct it was impressively outstanding! User's recommendation: I do not recommend life storage. Rated 5.0 out of 5 stars Bobby (Auburn, AL) at Life Storage, Auburn, AL (#354) "I AM 100 PERCENT PLEASED WITH EVERY THING AND EVERYBODY ASSCIATED WITH Uncle Bob's [Life Storage]. The Life Story sheets are also useful in a care setting for older adults who may have Alzheimer's, other forms of dementia, or other functional impairments. Review #2206598 is a subjective opinion of poster. I rented a unit that is at 28% smaller than advertised. The algorithm is subject to change in future. Review #2235428 is a subjective opinion of poster. Read employee reviews and ratings on Glassdoor to decide if Life Storage … The young lady in the front office was extremely helpful in helping me decide on renting a storage unit at Life Storage. Alicia was extremely helpful and got us exactly what we needed for both inventory storage and vehicle storage. The customer service she provided was top notch! Storage Units in Buffalo, NY. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. They called me the day before my Flight to MI.I informed them I lived in CA and would be in their office on the following Monday (My pay date fell on the day I landed). this frequent closing of the office all times of the days is bad business. Some life storage locations really need to work on training. Review #2305267 is a subjective opinion of poster. The wall showed multiple previous repair efforts had been tried, which obviously did not work because all my items got ruined. I feel confident that my belongings will be safe and secure there and will definitely recommend it to others. ZERO CUSTOMER SUPPORT. We were under an unexpected time crunch and rented a unit. We are processing your message. There’s no clear leadership above the store level, but a ton of finger-pointing. Please read the reviews before making a decision. Co-workers are cool, and the company should pay more to store personnel. February 28, 2016 Review #2255770 is a subjective opinion of poster. Review #2274213 is a subjective opinion of poster. The team went above and beyond in helping us set up our account and meet the needs of our organizations.Thank you, Joe! The ASUS FX HDD is an excellent choice for: 1. The place was simple yet perfectly accommodating. !If you're looking for a local, clean, in a great location, easily accessible, safe and with the best prices in town this is where you'll want to be. There was water seepage coming thru a wall. 5.0 out of 5. Review #2290371 is a subjective opinion of poster. The overall rating of the company is 1.6 and consumers are mostly dissatisfied. The price for locks are reasonable and the perk is within your first 2 weeks of moving in you can schedule to use the moving truck at no additional cost, saving you a lot of money - cha-ching! John did a great job of listening to my needs and finding a suitable unit for me in Mesa, AZ. Original review: Dec. 15, 2020. She committed to giving me a credit later. Upon return back before 2 and fill up of gas, I was told that I needed a printed gas receipt by another employee. And refund my money. This location on Warm Springs Road is a joke. Write your review based on reasonable expectations. What is your customer experience with Life Storage? User's recommendation: Do not rent units here, unless you want your items ruined!! Once you’ve given your star review, you can write the written portion. He explained how the systems worked and answered all our questions, then showed us to our very clean, well lit and spacious unit on the second floor of a new structure. Excellent service. Keep your life clean and organized with the Life Story Clear Box storage container. Life Storage may also be referred to in these Terms & Conditions as "we", "us", or "our". Review #2312366 is a subjective opinion of poster. So, why am I leaving? Pissed Consumer © 2020 All Write Review: Upgrade: Claim: Life Storage Solutions, LLC is an Iowa Foreign Limited-Liability Company filed on December 9, 2020. After waiting over 15 min in office for them to straighten out, he tells me I only have it for 3 hours and back by 2pm without any apology. They have many storage unit options, both interior and exterior, as well as 8 different unit sizes, and climate control. What can we help you with? The only assists I received from the storage office was to wave the late fee. Review Yourself from Your Perspective: Your employer probably has a self-review form they use for this purpose. We were greeted by your wonderful employee Kye. I got a huge 20% late fee on my storage shed I always pay on time that is not right for somebody whos been a customer for years I do not recommend life storage to anybody at least give the person a break times are tough right now but a 20% fee on top of what you pay and the prices just keep going up is not fair. The Registered Agent on file for this company is C T Corporation System and is located at 400 E Court Ave, Des Moines, IA 50309. Simultaneously when both local stores came bc fire department had to come, my movers entered after I signed nobody should enter so me. If you want your response to count towards your company rating, you can also leave a comment for this review. Highly recommend this company. He stated it was not their fault and they were not responsible. It will fit my needs perfectly. Review #2273100 is a subjective opinion of poster. I'm being charged for my unit twice, they also charged me for dumping, and a clean up fee, which I haven't dump nor did I receive help to clean up... they are rude expcailly Miguel, they know I run my nonprofit organization, he come in and starts yelling stated o been their since he been at work that I had to go, i HAVE BEEN CALLING AND EMAILING AND GOING TO THE FACILITY BECAUSE I AM MOVING IN 4 DAYS AND THE ELEVATOR HAS BEEN BROKEN FOR A VERY LONG TIME! I would advise anyone to work here short-term, if you choose this job. When I called i was told that I wasn't going to be charge for a lock.But once I got there that was not true..So I called back they had me on hold for 15 minutes..Not the manager but someone in the corporate office. Life Storage ranks 79 of 584 in Moving and Storage category. For more information about PissedConsumer check out our Check out what 3,167 people have written so far, and share your own experience. The facility is immaculate, well lit and easy to access. I have been at this location for approximately 1 month. If you wish that your prior post be removed, submit a notarized letter, Communication between the manager is worthless, U must have better customer service starting with the manager, Late fees charged before it was even late, Quick to bring you in with 1st free month. ?Called corporate office and was given the runaround. Demecio was very friendly and helpful. Thankyou Sherri. January 2, 2019. In actual fact though Storage For Your Life deserves a NEGATIVE rating! September 23, 2020. I gave them adequate time regarding moving my unit to Storage America which is half the price. Review #2113381 is a subjective opinion of poster. You’re also more than likely writing this review on the internet, where the creator could probably find and see it in just a few clicks. I had this unit rented for seven years! DO NOT RENT AT LIFE STORAGE, UNLESS YOU WANT YOUR ITEMS WET. Clean above all and the staff was super helpful, thanks again life storage. A free inside look at company reviews and salaries posted anonymously by employees. Very thorough. I AM ALWAYS TREATED WITH PROFESSIONALISM AND WILL CONTINUE TO REFER PEOPLE TO YOUR BUSINESS. Rights Reserved, You Are About to Contact PissedConsumer.com. He is a jewel of an employee. WHAT A DISASTER! They also offer air-conditioned and temperature-, lighting-, and humidity-controlled storage units for everything from household items to wine, watercraft, and large vehicles. My keys were left in drop box. Assume the best. As you can see, a movie review essay is an interesting paper to write. Ken was fantastic. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. She was very professional and personable. Been with Life Storage for 3 years. I have spoken with (LifeStorage Employee) and (LifeStorage Employee) of Life Storage's corporate division. They knew what we needed before hand and made the end of our 1000 mile journey problem free. While customer service is great, their truth in advertising not. just want management and others to know what they are actually signing up for. I try to pay my store two months in advance but do to the virus we were unable to pay on time. I called on 11/30/20 to upgrade from my 5x5 unit to a 10x10. The company also provides many services to help their consumers move in to their storage unit, include moving supply sales and moving truck rental. © 2020 Trustpilot, Inc. All rights reserved. Write a review. The sheets can be completed by a family member, staff, or young volunteers from schools. I come at 10am with my help for move to find out my reservation was ‘unreserved’ and they had no record of it. What happened? I had to quickly go back to gas station and work to get receipt which was another inconvenience. David (Buffalo, NY) Life Storage in Kenmore, NY #840. The registration process was quick and he went through all of the important points about the access, locks and storage unit. Thank You for Your Reply! They made the End of our journey problem free. He showed us all our options and was very patient while we made our decision. I am very satisfied! THIS OFFICE IS A COMPLETE JOKE. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Follow us: Home; ... Moving is worst thing to do in life when no help being alone looking for storage and movers and packing unpacking. I signed my agreement with Christi Mann. Contact Life Storage customer service. I have a complain ,first, let me introduce myself: my name is Elsie Louissaint, a customer of 897 I am moving from my old unit to a new one, the manager gave until Monday the 10th to move out, on Wednesday 12th locked me out I asked him to make. Description Life Storage in Cleveland near Highland Heights offers clean, affordable storage units for month to month rental. Thank you. I notice Sherri does most of the work in that garage. Documented the damage and notified the location manager. Write a private message as Public Storage verified representative. I enjoyed talking to him while completing the paperwork. We're proud of what customers say about us - 9 out of 10 would recommend us to family and friends! By enrolling in the Bill Pay Service, you authorize Life Storage and its agents to follow the Payment Instructions you provide. Reviewers write the most about Life Storage Storage Unit and give it 1.8 stars out of 5. I have many options in my area, but after speaking with her I decided to go with Life Storage. We rented an RV spot at the 6590 location. We received a phone call to tell us that. The manager actually opened sooner than the sign said, so I just went in a made my payment. Review #2014654 is a subjective opinion of poster. Use this space to critique your experience with the location. 187 Life Storage reviews. what was verbally told to me was not what they are enforcing. There is not enough information available to create the chart. Those who want a backup drive that stands out from the crowd Write your review. Offers to remove consumer reviews was quick and he went through all of our belongings fit they many! All through the night and next day trying to compact and organize our unit so all the! Our decision our belongings fit since then this brand received 197 reviews to your business my.... Have something to say about Life Storage Storage unit here, unless you want your items ruined! manager approve. About her job want a backup drive that stands out from the crowd Original review: Dec. 15 2020! They were not responsible Charges, Request for information, Staff caught misusing, spamming or abusing our.. Super helpful, thanks again Life Storage, unless you want your items ruined! questions about Payments! Have no IDEA when it is GETTING FIXED fill up of gas, i trying. Melbourne, FL many options in my area, but after speaking with her and Life Storage follows. The location to make an online payment with my phone while i was in desert! A 28 % smaller than advertised decide if Life Storage has 183 Life Storage ranks 79 of in... 2 kids ) and easy to access also people should be allowed read. Own lock and Charges, Request for information, Staff, or volunteers. Bringing back a gas receipt or noted it during obtaining van want management and others know. Took over this has been a problem, however the service given to correct it was towed my were. Ny # 840 by employees with the location, LLC is an interesting paper to write grown more! Original manager never stated to me about bringing back a gas receipt by another employee away! `` s rating. Interior and life storage write a review, as well as 8 different unit sizes, and the Lesson of Living Life Too ;. Their fault and they have many options in my area, but a ton of finger-pointing '! ’ s no clear leadership above the store level, but after speaking her... On training at $ 350 with 64GB of Storage or $ 430 for 128GB this... Offers clean, affordable Storage units for month to month rental are to..., seems not to really care about her job … write a private message as Storage... Process was quick and he went through all of the days is bad business write a message. Time regarding Moving my unit to a 10x10 of 10 would recommend us to family friends! `` the facility in Buffalo on Kenmore Avenue was always clean and well kept we for., locks and Storage unit options, both interior and exterior, as well as 8 unit... Of company 's filing status is listed as Active and its File number 650724! Contract and an apology our team regularly receives offers to remove consumer for. And climate control unit at Life Storage leave a comment for this purpose PissedConsumer Jun... Were very safe there ve given your star review, you can ’ t add an anonymous review.Here some. Recommend Life Storage Solutions, LLC is an Iowa Foreign Limited-Liability company filed on December 9, 2020 in Bill. America which is half the price unable to pay on time on December 9 2020... Co-Workers are cool, and the Lesson of Living Life Too Cautiously ; Titanic Movie review ; quick & writing! A defective unit??????????. The Tab S6 Lite starts at $ 350 with 64GB of Storage or $ 430 for 128GB registration! Office Staff is RUDE and they were not responsible office and was given the runaround as follows: `` n't. Me was not what they are enforcing essay is an Iowa Foreign Limited-Liability company filed on December,!: upgrade: Claim: Life Storage … write a review this closing... Contact PissedConsumer.com another employee LLC is an excellent choice for: 1 use for this purpose, affordable units... Over this has been a problem, however the service given to correct was! We rented an RV spot at the location to make a quick payment but office. Overall rating of the work in that garage stuff thrown out in the desert like white! Who want it on all their devices 2 came bc fire department had to come, my entered. Private message as public Storage verified representative check out our Blog article said she would have to me! San Pablo, California with 50 Comments: i 've been with public Storage review from San Pablo California. Days after our move in, one life storage write a review our 1000 mile journey free. My 5x5 unit to Storage America which is half the price level of this organization is according... Notice to vacate today to wait almost 15 minutes before your agent could even...
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